A Russound CAV whole house audio controller installed in my home started on fire
and except for a fluke of timing and some quick work with a fire extinguisher, could
have burned down my house and killed my family. I was truly surprised that in the 21st century
that expensive home electronics made by Russound and tested by TUV Rheinland of North America could burst into flames.
With all the regulation and focus on safety I thought units of this type
from well known manufacturers like Russound were virtually fireproof.
Little did I know that I would have a bigger surprise when I learned Russound's reaction
to my fire. As you can see the quote below from an email sent by Russound's Vice
President, Joe Brouillet, they do not want you to hear my story, but here it is anyhow:
. . . . I also want to advise you that if you publish and distribute, in any manner,
any defamatory information about Russound, we will take whatever action deemed necessary
to defend and protect our reputation . . . .
Vice-President Russound Inc.
Russound Catches Fire in Customers Home
Russound Executive Threatens a Law Suit Instead of Investigating Fire Started by
Russound CAV6.6 whole house audio controller and the little boy that was sleeping
20 feet away when it burst into flames.
Customer Calls CPSC and Reports Russound CAV6 Fire Despite Threats from Russound
On investigation by the U.S. Consumer Product Safety Commission, (CPSC) the CPSC
issues a recall on Russound CAV6.6.
Click below to see the recall on the Russound CAV on Russound's web site:
This page is a search for information as well as a presentation of information, so
feel free to email me if you have any insight why consumer electronics can still
catch fire or no consumer can tell whether their products are safe from looking at
the safety markings on the product.
My Russound CAV6.6 had several safety markings on it, but try to discover if that means your product is safe. My unit says UL 6500 on it, but UL would not tell me what that meant beyond the fact they did not test
the unit. They do sell the information for $725.00. It turned out that TUV Rheinland of North America tested the unit.
The Russound audio system in my home consisted of a CAV6.6 with 6 primary
audio zones controlled by 6 keypads UNO- S2 and 6 secondary Russound ABus
amplified keypads (A-BK1) utilizing a AH-4 four port ABus expansion hub
(A-H484), an auxiliary 24vdc power supply Russound A-PS, and a Russound ACT-1 12
volt triggered remote power outlet. Speakers consisted of both Russound speakers and
other speakers and included Russound Outback OB-6.1 outdoor speaker. The author does not know if TUV Rheinland tested any of these products beyond the CAV.
The Russound audio system consisted of a Russound CAV unit, Russound keypads, ABus amplified keypads, expansion modules and speakers. TUV Rheinland of North America was the safety testing orginization.